Silverback Store


Our packages are sent Monday - Friday via the U.S. Postal Service, Priority Mail or Federal Express. Orders typically ship the same day if received by 3 pm Mountain Time.

Standard delivery normally takes 5-7 business days.

Shipping and Handling Charges
Shipping and handling charges include order processing, packaging, handling and shipping.

International Orders
For shipments outside the continental USA, please phone our Customer Service Center at 1-866-Gorilla or contact us via e-mail. Customers are responsible for international duties, taxes, and refused shipping charges.

Please add one day to shipping time frames during Holidays as most carriers are closed.


Mountain Gorilla Conservation Fund
P.O. Box 2211
Englewood, CO 80150-2211

or NEW physical address:
4380 S. Syracuse St. #320
Denver, CO 80237

Customer Service Phone:
Toll free: 1-866-Gorilla
Phone: 720-524-0272
Fax: 720-524-9516
International:  01-720-524-0272